TYPES OF GRIEVANCES

 

Introduction

Texas A&M University-Kingsville is committed to providing an educational climate that is conducive to the personal and professional development of each individual. In order to ensure that commitment, the university has developed procedures for students to pursue grievances within the university community, should such action become necessary.

 

Definition of a Grievance

A grievance is a complaint about a concern, problem or issue other than a disciplinary measure. (The appropriate response to a disciplinary measure, which is deemed unfair or excessive, is an appeal, not a grievance.) A student who has a disagreement or unresolved dissatisfaction with a faculty or staff member, another student, student group or administrator (hereafter known as the respondent) has the right to file a grievance without prejudicing his or her status with the university. Grievances must be based on a claimed violation of a university rule, policy or established practice. Any student who brings a grievance has the burden of proof and must provide documentation and evidence to support the allegation. A grievance should normally be filed within 20 working days of the incident or incidents. (Note: This policy does not limit the university’s right to change rules, policies or practices.)

 

Academic Grievances

Academic grievances are complaints brought by students regarding the university’s provision of education and academic services affecting their role as students. Academic grievances can include but are not limited to the following types of allegations:

1.      Errors in calculations or recording of tests or other grades.

2.      Failure of a faculty member to follow university policies in the conduct of classes or examinations.

3.      Failure of a faculty member to recognize properly an authorized excuse or absence.

4.      Capricious or unreasonable arbitrary actions by a faculty member that adversely affects student performance.

5.      Failure of a faculty member to announce and/or provide in the course syllabus teaching procedures, grading policies and the various requirements for successful completion of the course; also substantial changes or departures in announced policies without due notice and explanation.

6.      Discriminatory action toward students within the classroom by a faculty member, e.g., by singling out specific students for either preferential or adverse treatment.

7.      Failure of a faculty member to honor a specific commitment to a student concerning completion of work delayed because of illness, accident or other justified reason.

8.      Interpretation of academic policies resulting in academic suspension and /or enrollment blocks.


Nonacademic Grievances

Nonacademic grievances are complaints brought by students regarding a disagreement or unresolved dissatisfaction with a faculty or staff member, another student, student group or administrator (hereafter known as the respondent). Nonacademic grievances can include but are not limited to the following types of allegations:

A.         Due to their special nature, certain grievances are considered nonacademic and handled by specially designated hearing bodies:

1. Issues regarding sexual harassment refer to 34.01.99.K1.01- EEOC Officer. (Office of Human Resources)

2. Issues regarding student employment - Financial Aid.

3. Issues regarding parking or traffic appeals - Student Traffic Appeals Board.

4. Issues regarding discrimination refer to 34.01.99.K1.01 - EEOC Officer. (Office of Human Resources)

5. Issues regarding financial assessments by the university - Finance and Administration.

6. Issues regarding services, accommodations or procedures not in compliance with the Rehabilitation Act of 1973, Section 504 and the Americans with Disabilities Act of 1990 (ADA) - Accessibility Compliance Committee (Services For Students With Disabilities)

B.      B.         Other nonacademic grievances:

1. An alleged infringement upon the rights or sensibilities of an individual by a university employee, student or student organization.

2. A   2 A question about the interpretation or application of an administrative policy or procedure of the university

3. An 3. An unresolved concern about a university program, service or activity.

 

 

 

< back >